Privacy Policy

Effective date: January 24, 2024

Athian, Inc. (“Athian,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information you provide directly to us when you use our platform, fill out forms, or communicate with us. This includes:

  • Name and job title
  • Company or organisation name
  • Email address
  • Phone number
  • IP address and general location data derived from it
  • Any other information you choose to provide

We also collect information automatically when you interact with our website and platform, including log data (pages visited, time spent, referring URLs), device information (browser type, operating system), and cookies as described below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our platform and services
  • To respond to your inquiries and provide customer support
  • To send transactional communications such as confirmations and notifications
  • To send marketing communications where you have consented or where permitted by applicable law
  • To analyse usage patterns and improve user experience
  • To detect, investigate, and prevent fraudulent or unauthorised activity
  • To comply with legal obligations and enforce our terms

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, email delivery, and customer support. These parties are contractually obligated to use your information only as directed by us.
  • Business partners: With your consent, we may share information with partners to facilitate transactions or services you have requested.
  • Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

  • The duration of your account or relationship with us
  • Whether there is a legal obligation to retain the data
  • Whether retention is advisable in light of our legal position (for example, in connection with statutes of limitations, litigation, or regulatory investigations)

When your information is no longer needed, we delete or anonymise it in accordance with our data retention procedures.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small data files placed on your device that help us recognise you, remember your preferences, and understand how you use our site. We use the following categories of cookies:

  • Strictly necessary cookies: Required for the website to function and cannot be switched off. They are usually set in response to actions you take such as logging in or filling in forms.
  • Analytics cookies: Help us understand how visitors interact with our website by collecting information anonymously. We use this data to improve site performance.
  • Functional cookies: Enable enhanced functionality and personalisation, such as remembering your preferences.
  • Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings or by using the Cookie Settings control in our website footer. Please note that disabling certain cookies may affect the functionality of our site.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, the right to object to or restrict certain processing, and the right to data portability. To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within the timeframes required by applicable law.

7. Security

We implement reasonable technical and organisational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no security measure is perfect, and we cannot guarantee the absolute security of your information. If we become aware of a security breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of the policy and, where required by applicable law, notify you by email or through a prominent notice on our website. Your continued use of our services after any changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please contact our Privacy Team:

Athian, Inc.
Privacy Team
privacy@athian.ag